Privacy Policy

Effective Date: 11th November 2024

At Clinic Hours, owned and operated by Meds, we prioritize the privacy and security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect it. By using Clinic Hours, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect two types of information: personal information and non-personal information.

Personal Information: When you interact with our services (such as booking appointments or contacting us), we may collect personal information such as your name, email address, phone number, and any other information you provide voluntarily.
Non-Personal Information: We may also collect non-personal information such as device details, IP address, browsing history, and other data related to how you interact with our website or app. This information is collected through cookies and similar technologies.

2. How We Use Your Information

We use your information for the following purposes:

To provide you with our services (e.g., appointment scheduling and communication)
To improve our website and user experience
To communicate important updates, such as changes to services or policies
To respond to your inquiries and customer support requests
To comply with legal obligations and resolve disputes

3. How We Protect Your Information

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not share your personal information with third parties, except in the following cases:

To service providers who assist in the operation of our business (e.g., payment processors, customer support)
When required by law, regulation, or legal process
In the event of a merger, acquisition, or sale of our business

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can adjust your browser settings to disable cookies, but some features of the site may not function properly without them.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

7. Your Rights

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us using the information provided below.

8. Medical Information Disclaimer

Any medical information or advice provided through Clinic Hours is not intended to replace professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you have read on Clinic Hours.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: https://meds.fit/contact